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Equipment returns

Return equipment with our professional and safe process to minimize turnaround times

Whether for repair, calibration, troubleshooting or modification, equipment returns at Endress+Hauser follows specific guidance to ensure your request is managed efficiently, and returned items are handled according to local regulations.

Benefits

  • Register requests via a convenient and simple process

  • Follow simple steps to facilitate a speedier returns service

  • Enable secure handling of your device to an Endress+Hauser workshop

Returns Process

1. Our repairs and calibration service should be requested by calling 045 989200 or email serviceadmin.ie.sc@endress.com.

2. Warranty Claims should be notified directly to your Sales Contact or email info.ie.sc@endress.com. Upon receipt a Case number will be generated and communicated to you.

3. A Declaration of Non Contamination (DONC) will be emailed to you for completion before we can accept your product return.

4. Please send your clean product with the DONC to the address below.

Contact